Most plumbing problems don't wait for business hours, and neither do we. Our Catlett dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in VA, and we stand behind every repair with a written warranty.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a Catlett kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
Our trucks are stocked before they leave the yard each morning, not after a customer calls — common valves, wax rings, supply lines, and fittings ride along so a Catlett technician isn't making a parts-store run mid-repair.
A surprising number of the emergency calls we take in Catlett started as something small three or four days earlier. Here's what tends to escalate fast.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in Catlett are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Catlett home needs, not just the easy jobs.
We work around your business hours where possible, not the other way around. Commercial clients across Catlett, VA rely on us for scheduled maintenance, backflow prevention compliance, and rapid response when a fixture goes down mid-shift.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in Catlett, VA homes.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
You'll talk to an actual dispatcher in Catlett, VA who asks a few quick questions to understand the problem and your address.
Because our trucks are staged across Catlett, VA, dispatch can usually give you an honest, specific arrival window.
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around Catlett, VA, we're rarely the "next week" plumber.
Every technician we send is licensed in VA and covered by full liability insurance — ask to see credentials on arrival.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, Catlett
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Catlett resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — Catlett customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Catlett
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Catlett
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Catlett
We cover Catlett proper and the nearby unincorporated areas throughout Catlett, VA, and dispatch routes the closest available truck regardless of which zip you're in.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of Catlett, VA, so a request from just outside Catlett limits still gets routed to the nearest available truck rather than turned away.
Because trucks are staged throughout Catlett, VA, most Catlett calls see a technician the same day, with priority routing for active leaks and no-water situations.
Always. You'll know the price before we start, and that number doesn't move once you approve it.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Every technician holds a valid VA plumbing license and is covered under our liability and workers' compensation insurance.
Regularly. Catlett has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
We service and install most major tank and tankless brands available in Catlett, VA, both gas and electric.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
Our Catlett, VA coverage extends well past Catlett proper; check the list of nearby cities and zip codes further down this page.
In most cases, yes — trucks in Catlett carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
You'll need to be present for the initial diagnosis and price approval, but for longer Catlett jobs many customers step out once work is underway and approved.
Dispatch is standing by 24/7 across Catlett, VA — call +1-844-833-0201.
Call +1-844-833-0201